Frequently Asked Questions

Frequently Asked Questions

All Topics

Category: Policies

Only service animals are permitted inside the store. Due to health department regulations, pets and emotional support animals are not allowed in our store. Please do not place service animals inside shopping carts or baskets.

Misrepresentation of Service Animals is a crime. As per Florida Statute, “A person who knowingly and willfully misrepresents herself or himself…as using a service animal and being qualified to use a service animal…commits a misdemeanor of the second degree.” Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the American with Disabilities Act.